Show Ski Pro Support

Help for water ski clubs, directors, and members using Show Ski Pro.

Contact support

Email us for help with sign-in, invitations, club access, practices, shows, notifications, or account deletion.

When contacting us, include your name, club, device, and a short description of the issue. Never include your password.

Common help

I cannot sign in

Confirm that you are using the email address invited by your club. Use “Forgot password?” on the sign-in screen. If the problem continues, ask your club director to confirm that your invitation and membership are active.

I cannot see a practice or Skills slot

Directors must publish the practice agenda before members can see the finalized agenda and requestable Skills slots. Members must also have an active athlete profile and be marked Going.

I want to delete my account

Open Me → Danger zone → Delete Account. Your login and personal profile data are removed immediately. Club-owned history such as assignments, attendance, and audit records may be retained for club operations or legal and security purposes.

Notifications are not arriving

Check the device’s notification settings for Show Ski Pro, then open Me → Notifications in the app. If notifications remain unavailable, contact support with your device model and iOS/Android version.

Show Ski Pro is provided by Lab 221 Ventures Inc. For privacy questions, review our Privacy Policy.